Support
Explore our range in-store at any of our Melbourne locations.
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How quickly do you dispatch orders?
With 4 stores in Melbourne and 2 warehouses we generally have stock ready for dispatch. Where possible we ship all in stock orders the next day or within 3 business days if we are wating on a stock transfer betweeen our stores/warehouses.
Where are orders shipped from?
Items are sent from our Coburg warehouse in Melbourne daily.
What happens if an item is out of stock?
Generally we have in stock all items but occasionally we may have to order an item in - we will notify you via email or phone if there is going to be any delays to your order being sent.
What should I do if I haven't received my order within 10 days?
If you have not received an order within 10 days, please notify us by phone03 9354 3222
How much is shipping within Australia?
For shipments within Australia we charge a Flat rate of 12.00 - $15.00 per order depending on your Post Code
Do you ship internationally?
Yes, international buyers should contact us for a shipping quote.
What payment methods are available for international buyers?
For International Buyers the payment option available is Paypal only.
Need some help?
Our friendly customer service staff are ready to help you with your enquiry. We are open 7 days a week